Refund Policy

This Refund Policy outlines the terms under which refunds may be granted. By making a purchase, you agree to the terms below.

1. Digitally Delivered Products

Non-cancelable and non-refundable once ordered.
If delivery is not possible due to a system error or other issue, a full refund will be issued.

2. Gift Cards

All gift card sales are final and non-refundable.

3. Refund Processing

Approved refunds will be issued to the original payment method within 30 business days.
Refunds may take several business days to reflect, depending on the payment provider.

Contact Information

For refund inquiries or assistance, please contact customer support at info@sustainvoyage.com or call +1 (347) 801-2735.

This policy is subject to change without notice. Refund eligibility will be determined in accordance with applicable laws and regulations.